Xbox LIVE
Xbox LIVE Support
General
Learn how to watch video content from the Xbox LIVE Video Store on your computer or Windows Phone.
Be forewarned that some people face the possibility of experiencing photosensitive epileptic seizures while watching video games.
You can redeem Xbox LIVE prepaid codes to purchase Microsoft Points or content from Xbox LIVE.
Troubleshoot Xbox LIVE purchasing and download errors
Learn how to fix problems and status codes related to buying Xbox LIVE content from Xbox LIVE.
Learn how to fix problems and errors related to downloading content from Xbox LIVE.
Find solutions to errors that occur when you try to redeem an Xbox LIVE prepaid code.
Did your Xbox LIVE credit card authorisation fail? Are you receiving Xbox LIVE Error Code 80190821, 8004ad43 or 8058F041? Here are the solutions.
The email address or password is not valid. Find out what to do if you get this error when you try to create, change or sign in to your Xbox LIVE account.
Learn about error code 80190848 and what to do if you see it when you’re trying to make an Xbox LIVE purchase.
Learn about error code 80190864 and what to do if you see it when you’re trying to make an Xbox LIVE purchase.
Assistance
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