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Xbox subscriptions

Xbox Live Gold subscription changes FAQ
Find out about the new Xbox Live Gold subscription price changes.
How to cancel your Xbox subscription
Learn how to cancel your Xbox subscription.
How to get an Xbox Live Gold trial membership
Learn how to get Xbox Live and an Xbox Live Gold trial membership so you can get the most out of your Xbox.
Change how you pay for an Xbox subscription
Learn how to change how you pay for an Xbox subscription.
Check your Xbox purchase history
Learn how to check your Xbox purchase history online.
"Your credit card has been declined several times…” error occurs when renewing Xbox Live Gold
Learn what to do if you see error message "Your credit card has been declined several times by our billing service" when you’re trying to renew your Xbox Gold membership online.
"Your account has been suspended due to a problem with your payment option" sign-in error
Find out what to do if you get a “Your account has been suspended due to a problem with your payment option” error message.
Manage your subscription on Xbox 360
Learn how to manage any of your Xbox subscriptions on Xbox 360.

Support resources

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