Warranty and Service

Find information about a service order you placed for Xbox 360.
Learn how to find the console ID and serial number of your Xbox 360 console. Also, see where to find the serial number on your Kinect Sensor.
Find answers to frequently asked questions about packing and posting your Xbox 360 console or Kinect sensor for service.
Find out how get your Xbox 360 console or Kinect sensor serviced.
Get answers to commonly asked questions about registration, warranty and repair of your Xbox 360 console, accessories and games.
Do you need to see the warranty for your Xbox 360 or Kinect sensor? We've got them all right here in one convenient place.
If a Microsoft Xbox 360 accessory needs service, here’s how to pack and deliver the accessory to a Microsoft Service Centre.
View the warranty and software license for the Original Xbox 360 console.
Read the Terms & Conditions that govern Xbox service.

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