If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
A step-by-step walkthrough for the A/V novice explaining how to connect your Xbox 360 console to your television or monitor.
Learn how to resolve common Xbox 360 Hard Drive problems.
Learn what to do if your Xbox 360 console stops responding or the screen freezes while playing.
The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox Live, a game disc or even a USB flash drive.
Learn how to install, play or delete a game on your Xbox 360 Hard Drive.
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
Learn about the most current system update for the Xbox 360 operating system, and find out what was updated or added.
Fix Xbox 360 console software problems and error codes that can occur when trying to update the Xbox 360 console software.