If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error code 80151909 when you’re downloading your profile.
Learn what to do if you see error 8015190B when you try to connect to Xbox Live on your Xbox 360 console.
Learn what to do if you see error 80190864 when you're trying to make a purchase on Xbox Live.
Learn about error code 51-C00DF236 and what to do if you see it while using Xbox Live.
Learn what to do if you see error C000-0185 when downloading an update to your Xbox 360 console.