If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn how to connect with family, friends and other gamers on your Xbox console.
Learn what to do if you see error 80190864 when you’re trying to make a purchase on Xbox Live.
Xbox Live chat lets you communicate with your friends and other gamers through Xbox 360. Learn how to enable chat and what accessories you need.
Learn what to do if you see error code 8007274C when you’re trying to download an update to your Xbox 360 console.
Learn what to do if you see status code 80072EE2 when you try to download content from Xbox Live.