If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you see error 8015190B when you try to connect to Xbox Live on your Xbox 360 console.
Learn what to do if you see error code 8007065b when you’re using Xbox Live
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error 80151012 when you try to use your Microsoft account on Xbox Live.
Can’t join an Xbox Live party or hear someone in a party on your Xbox 360 console? Try the solutions on this page.
Learn what to do if you see error 04-800705b4 when you try to stream media from Windows Media Center or connect to Xbox Live from your Xbox console.