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Download your Xbox Live profile to a different Xbox 360 console or re-download it

Overview

You might want to download your Xbox Live profile to a different console in the following situations:

  • You want to use your Xbox Live gamertag on another Xbox 360 console.
  • You accidentally deleted your Xbox Live gamertag from your own Xbox 360 console.

You can add your Xbox Live profile to any Xbox 360 console. Here's how:

  1. Press the Guide button on the controller.
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  1. Select Download Profile.

    Note Not seeing Download Profile? This means that you’re signed in under another profile. Press X to sign out, confirm and then select Download Profile.

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  1. At the bottom of the Download Profile screen, select Download Profile.
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  1. Enter the email address of the Microsoft account that’s associated with your Xbox Live profile. If you don’t know it, see Find your Microsoft account email address or password.
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  1. Enter your Microsoft account password. If you’ve forgotten it, you’ll need to reset your password.
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Note If your account is an Xbox Live child account, the parent’s Microsoft account information is required to download the profile.

  1. If you use external storage on your console, select the storage device on which you want to save the profile. If you don’t use external storage, your profile will begin downloading.
  2. After you've download your profile, you’ll be asked if you want the console to remember your password.
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    • If you want to sign in without being prompted for a password each time, check the Remember Password option.

      Keep in mind that when you choose this option, anyone else who uses your console can sign in as you and use your account information. This includes any credit card information you might have saved.

    • Leave the Remember Password option unselected if you want the console to require a password to sign in to your account. This is a good idea if others in your home can easily access your console, or if you downloaded your profile at a friend’s house.

      Important If you downloaded your profile to another console and you chose Remember Password, you have the option to remotely remove the password so that your profile can’t be accessed by someone on the other console. To learn how, see Manage your sign-in preferences on your Xbox 360 console.

You should now be able to sign in using your Xbox Live profile on the console.

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