Your gamertag was last signed in on another console

Why am I getting this message?

If you have more than one Xbox 360 console or you want to play games at a friend’s house, you can download your Xbox Live profile or gamertag to multiple consoles. If you have downloaded your Xbox Live profile to a console other than the console that you normally use, you might see the following message when you sign in to your profile:

Gamertag was last signed in on another console.

What do I need to do if I see this message?

This message means that the last time you signed in to your profile, you were using another console. If this is true, go ahead and have some fun; the message is just a notification.

If you frequently play games at a friend’s house, you might want to password protect your Xbox Live profile so that no-one else can sign in using your profile. For information on how to do this, see Password-protect your Xbox Live profile remotely.

What should I do if I did not download my profile to another console?

If you get this message and you haven’t recently signed in to your Xbox Live profile on another console, your account might be compromised. For more information about what to do if you think your account has been compromised, see If your Xbox LIVE account has been stolen.

For more information about account security, see Xbox Live account security.

Important
Xbox Support can’t reset Microsoft account passwords. You can reset your Microsoft Account password here.

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