Find solutions to common problems with your Kinect sensor on Xbox 360.
In most cases, your Kinect sensor lens will not need to be cleaned. However, if you find smudges or dirt on the lens, follow these instructions to clean the lens without damaging it.
If you get an error saying "Player or play space not detected", "Kinect can't see anyone. Please try again" or "The Kinect sensor is having trouble seeing you", here's what to do.
Find out why you’re repeatedly prompted to sign in when playing an Xbox 360 Kinect game and how to fix the problem.
If you see one of these error messages, it means the Kinect sensor is having trouble seeing your face. Here are some suggestions about what to do.
This message means that your Xbox 360 console or Kinect sensor needs a software update. Here's what to do.
Your Xbox 360 console might need a system update to support your Kinect sensor. If you don't have enough space, learn what to do here.
If you get a message that says your speaker volume is too loud or too low or your Kinect sensor can't hear the calibration tone, here are some things to try.
Learn what to do if you get an error when you run the Kinect Tuner on your Xbox 360 console.
If you’re having audio-related problems with a Kinect sensor and your Xbox 360 console, here's where to find solutions.
Learn what to do if you get a "USB bandwidth exceeded" or "There's a USB connection problem" error when using Kinect on Xbox 360.