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Error 0x803FABC6 occurs when you try to use your Xbox One console

You see the following error code when you try to use your Xbox One:

Error 0x803FABC6

This means we weren't able to locate the appropriate content in the Store.

Solutions

Try the following solutions to resolve this problem.

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running
2017-02-24T09:58:46.3854257+00:00

Solution 2: Wait and try again later

If the Xbox Live service is up and running, we're having an issue locating or accessing this content. Give us a little while to work on this, and try back later.

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