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Contact us

 
If you’re experiencing a problem with your Microsoft account password when signing in to Xbox Live, visit the forums to view options that may help you.

Step 1: What type of issue are you having?

Billing and Subscriptions
Xbox 360, Kinect, and Accessories
Xbox LIVE
Music and Video
Apps
Games

Step 2: Have you tried this?

Step 2: Have you tried this?


Step 3: Choose a contact method

Chat with an ambassador
Available now
Chat with Microsoft Support
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Request a call from Support
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Xbox support forums
Available now
Email Support Microsoft
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Official twitter support
Available now