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Top Issues

Find out how the Xbox One differs from the Xbox 360 and original Xbox and learn which features are compatible.
Find out about what solutions to try if you’re getting an error message when run the Xbox One Multiplayer Connection Test.
Learn how to connect a wireless controller to your Xbox One console.
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.
Learn how to get your Xbox One console, Kinect sensor or other Xbox product repaired. It’s easy – send us the non-working product, and we’ll repair it. Here’s how it works.

Support Resources