Renew or cancel your membership
Learn how to renew your Xbox LIVE membership either from your computer or on your console and how to update your Xbox Music Pass subscription.
Find out how to cancel or turn off auto renewal for your Xbox LIVE Gold Membership.
Find out how to cancel or turn off auto renewal for your Xbox Music Pass subscription.
Manage your Microsoft account
Learn how to view, change, and manage password options for your Microsoft account and Xbox LIVE membership. Find a lost password, get answers to billing questions, troubleshoot common errors, and more.
Learn about your Microsoft account (formerly your “Windows Live ID”). Find a lost password, a parent Microsoft account, or a child Microsoft account.
Check or change your billing information
Learn how to view and print a list of the charges on your Xbox LIVE and Zune accounts.
Learn how to change the billing account name, address, phone number, or email address associated with your Xbox LIVE account.
Update your payment options
Learn how to add or change a payment option (such as a credit card) that’s associated with your Xbox LIVE account or Xbox Music Pass subscription account.
Learn how to change the payment option associated with your paid Xbox LIVE membership. This procedure can help you reinstate a suspended account.
Learn how to remove a payment option (such as a credit card) from your Xbox LIVE account.
Learn how to use PayPal to purchase Xbox LIVE Gold memberships, games, and Microsoft Points. (PayPal is not available in all areas.)