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Error 0x91d70000 occurs when you try to play a disc on Xbox One

You see the following error code when you try to play a disc on your Xbox One console:

0x91d70000

This means that the formatting of the disc was not recognized.

Solution

If the disc that you tried to play was a Blu-ray, DVD, or Xbox One game disc, see How to troubleshoot problems playing a disc on your Xbox One.

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