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Payment and purchases

Troubleshoot Xbox 360 Marketplace purchasing
Learn how to troubleshoot Xbox 360 Marketplace purchasing issues.
Change your Xbox Live country/region in your billing information
Follow these steps to change the country or region in the billing information for your Xbox Live membership.
Manage your payment options on Xbox One
Learn how to manage your payment options on Xbox One. See how to add, remove or update a payment option.
Update your billing contact information on Xbox 360
Follow these steps to update your billing contact information on your Xbox 360 console.
Update your billing contact information online
Learn how to update your billing contact information online.
Manage your payment options online
Learn how to manage your payment options online.
The payment for your Xbox Live Gold subscription was declined
Learn how to add a new payment option and transfer your outstanding balance if your payment is declined.
Update your billing contact information on Xbox One
Learn how to update your billing contact information on your Xbox One console.

Support resources

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