If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn how to fix error 80072751 so you can download an update.
Learn what to do if you see error 8c230002 when you try to view or purchase content on Xbox Live.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error 80070525 when you’re using Xbox Live.
Learn what to do if you see error code 8007274D when you try to download your profile on Xbox Live.
Learn what to do if you see error 8015190B when you try to connect to Xbox Live on your Xbox 360 console.