If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error 80151904 when you try to use Xbox Live on Xbox 360.
Learn what to do if you see error 8015D02E when you’re either downloading your Xbox Live profile to your Xbox 360 or Xbox One console, or signing in to it through a PC or your console.
Learn about error code 51-C00DF236 and what to do if you see it while using Xbox Live.
Learn what to do if you see error 80070525 when you’re using Xbox Live.
Learn what to do if you see status code 80072EE2 when you try to download content from Xbox Live.