If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error C000-0185 when downloading an update to your Xbox 360 console.
Learn what to do if you see error message "Xbox Live sign-up or account download is currently unavailable" when you use Xbox Live.
Learn what to do if you see error code xxxx-xxxx-xx8x-xxxx-8007-274C when you’re trying to download an update to your Xbox 360 console
Learn about error 80190848 and what to do if you see it when making a purchase on your Xbox 360 console.
Learn how to fix error 0x8000FFFF so that you can launch a game or join a party chat on Xbox One or access Xbox Live on Xbox 360.