If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you see error 8c230002 when you try to view or purchase content on Xbox Live.
Learn what to do if you see error 80190128 when you’re purchasing or downloading content on Xbox 360.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error xxxx-xxxx-xx8x-xxxx-8007-2EE2 when you’re trying to download an update to your Xbox 360 console.
Learn what to do if you see status code 80072EE2 when you try to download content from Xbox Live.
Learn what to do if you see error 8015190B when you try to connect to Xbox Live on your Xbox 360 console.
If you see error 80153048 when trying to redeem a prepaid code or download content on your Xbox 360 console, you can find solutions to fix the problem here.