Original Xbox console: FAQ

Overview

Due to the age of the original Xbox console, we have discontinued support, repairs and exchanges, as well as the distribution of accessories and games for the original Xbox console.

Note If you have an Xbox 360 console, you can find warranty and repair information at Xbox 360 repair: Frequently asked questions.

Can I get support for my original Xbox console?

As of April 2010, Xbox Support is no longer available to help you with problems related to the original Xbox console. You can ask other original Xbox owners for help on the Xbox Forums . However, Microsoft does not endorse the information you receive on the forums.

Can I play original Xbox games on an Xbox 360 console?

Yes. Many original Xbox games can be played on an Xbox 360 console. For more information, see Learn how to play original Xbox games on Xbox 360.

Can I transfer information from my original Xbox console to an Xbox 360 console?

No. Unfortunately, you can’t move information from your original Xbox console to an Xbox 360 console.

Should I consider buying an Xbox One or Xbox 360 console?

Yes! With an Xbox One (where available) or Xbox 360 console, you can play the best new games available and experience the Kinect sensor. You can even play many original Xbox games on an Xbox 360 console. For more information, see Learn how to play original Xbox games on Xbox 360.

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