Share this page

Error 0x80A40019 occurs when trying to connect to Xbox Live on Xbox One

You get the following error code when you try to connect to Xbox Live on Xbox One:


This may mean that there's a network issue in connecting to the Xbox Live service.


To resolve this problem, try the following solutions:

Solution 1: Check the Xbox Live service status

Xbox Live Core Services: Limited

Affected platforms:

Xbox 360, Xbox One

Affected services:

Signing into Xbox Live

Latest update

We are aware that some members may be having problems signing in to Xbox Live. We are working to resolve the issue as quickly as possible, and we will be sure to provide you with frequent updates.

If you see any alerts here, wait until the service is up and running and try again:

Solution 2: Restart your Xbox One console

Restart your Xbox One to reset your network connection. See How to restart or power cycle your Xbox One console.

If restarting the console doesn't resolve this problem, wait a few minutes and try signing in again.

Contact Us

Would you like to contact Support regarding the "Error 0x80A40019 occurs when trying to connect to Xbox Live on Xbox One" issue you were reading about or a different issue?

Share this page