Find answers to commonly asked questions about the Xbox apps on Windows 8 and Windows RT.
Xbox LIVE on Windows 8 and Windows RT is available in the following locations (languages are in parentheses):
Xbox apps on Windows 8 and Windows RT include the Video, Music, Games and SmartGlass apps. These apps are designed to allow you to access and interact with the Xbox ecosystem from your PC.
The free Xbox SmartGlass app lets you access entertainment content through your Xbox LIVE account using your Windows 8-based computer or Slate and then play it back on your TV through your Xbox 360 console. You can use any available input controls, including touch, mouse or keyboard to navigate and control your content playback with the app. In addition, the app shows you detailed information about the films, TV programmes, games and music that you’re enjoying.
The Music and Video tiles on Windows 8 are Xbox LIVE applications that you can use to play your local media files.
You don’t need to create a new account, but you can if you want to. On your computer, when you go to PC settings and sign in using the Microsoft account (formerly Windows Live ID) associated with your gamertag, you’ll be automatically signed in to any Xbox LIVE app that you open in Windows 8 or Windows RT.
You and your child each need a (free) Microsoft account. Have your child join Xbox LIVE (a Free membership is available). You’ll need to sign in with your Microsoft account to complete the process. Once your child has signed up for Xbox LIVE, the child will be able to sign in and use the Xbox apps in Windows 8.
Be aware that you can control your child’s access to online content. For details about privacy and online safety, see Xbox LIVE and Zune online safety and privacy.
Note The bar chart only appears if you don’t have an active Xbox Music Pass.
To add music to the Music app in Windows 8 or Windows RT:
Note If music content is stored externally (for example, on a USB flash drive or external hard drive), you can copy or move the content to any folder in the Library locations field, and the Music app will pick up the content.
You can browse and search Xbox Music and buy individual songs or full albums. You can see the music in your local collection and play it back in a Now Playing experience that includes artists’ pictures and details like biographies and discographies. You can also snap the Music app to the side to play music while using another app, and you can share a selection using the Share Charm.
To resolve this problem, follow these steps:
Note The window titles will change to reflect the name of the folder.
After you do this for your music library folders, exit and restart the music app.
When the music app opens, it will start inspecting the music library and should start receiving the album and artist data.
Note Windows 8 and Windows RT generally suspend apps when they are running in the background. If you want make sure that the music app keeps processing, you need to keep it in the foreground or snapped to the side.
To add videos to the Video app in Windows 8 or Windows RT:
Note If video content is stored externally (for example, on a flash drive or an external hard drive) you can copy or move the content to any folder in the Library locations, and the Video app will pick up the content.
If you have video content stored on a network or network access storage (NAS) drive, note that the Video app currently only supports content stored on network shares hosted by Windows operating systems. Windows Search and Desktop Experience features must be installed, and Indexing must be enabled for the share. Once these features are installed and enabled, you may have to rebuild the index for network shares to function correctly with the Video app.
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