Change Your Console: | |
| Contact Xbox Support If you were not able to find the support you need on our Web site, you can contact Xbox Support. Hours of operation Phone assistance is available seven days a week. - 9:00 A.M. to 1:00 A.M. Eastern Time
- 6:00 A.M. to 10:00 P.M. Pacific Time
For quicker assistance with...
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Xbox hardware
issues | Have your console serial number ready. Be in front of your console for troubleshooting. |
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Xbox LIVE
issues | Have your Gamertag ready. Be in front of your console for troubleshooting. |
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Xbox billing
issues | Have your Gamertag ready. Be ready to confirm account details, such as the answer to your secret question, for your security. |
Phone numbers- Toll free: (800) 4MY-XBOX
- Direct dial: (425) 635-7180
- Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102
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