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Your console is not connected to a Windows Media Center PC

Before you can use Windows Media Center with Xbox 360, you need to set up your console to connect to a Windows Media Center PC.

Top Solutions

Try this solution. If it doesn't work, contact Xbox Customer Support. Note that they will ask you try the suggestion on this page first.

Solution: Set up Windows Media Center

To use Windows Media Center with your Xbox 360 console, you must have a PC running Windows Media Center. You have a compatible Windows Media Center PC if you have:

  • Windows XP Media Center Edition 2005
  • Windows Vista Home Premium
  • Windows Vista Ultimate

Note

Windows Media Center is not included with Windows XP Home, Windows XP Professional, Windows Vista Home Basic, or Windows Vista Business.

To set up Windows Media Center on your console:

  1. On your Windows Media Center PC, go to www.xbox.com/pcsetup to make sure your software is up-to-date.
  2. In the Xbox Dashboard, go to My Xbox and open Windows Media Center.
  3. Follow the instructions on the screen to finish Windows Media Center setup.

For more help, see www.microsoft.com/extender/help.