Select Your Console

Select Xbox 360
bottom

Change Your Console:


Troubleshooting your Original Xbox Music Mixer Microphone

Article ID:830774
Last Review:July 17, 2009
Revision:4.2
On This Page

SYMPTOMS

When using the Music Mixer Microphone (mic), there is no sound or sound is distorted.

Back to the top

THINGS TO TRY

Ensure correct setup (note cautions):

INSTRUCTIONS FOR USE OF MICROPHONE AND MICROPHONE ADAPTER
1. Plug the microphone adapter into top expansion slot of your controller.
2. Plug the microphone into the microphone adapter.
3. Push button on microphone to the “ON” position (green stripe).
4. Speak or sing into the microphone.
CAUTIONS
Use this unit only as intended
To prevent fire or shock hazard, do not expose this unit to rain or moisture. Do not usewithin 10 yards (9 meters) of any water such as swimming pools, bathtubs, or sinks.
To avoid electrical shock, do not disassemble. Refer servicing to qualified personnel only.
This unit should be operated only from the power source indicated on the unit. If you are notsure of the type of electrical power supplied to your home, contact your local power company.
Do not overload wall outlets or extension cords beyond their capacity, since doing socan cause fire or electric shock.
Never push objects of any kind, other than authorized items, into the product as they maytouch dangerous voltage points or short out parts that could result in fire or electricalshock.
Route all cords so that they are not likely to be walked on or tripped over. Make surethat cords are not placed in positions or areas where they may become pinched or damaged.Do not wrap this cord around any part of anyone's body.
Do not allow children to play with cords.
Once the setup is verified, test the mic.

To test that the mic is working:
Make sure that the mic is plugged in and turned on.
Select the 2D visualizer, Bubble or Flower.
If the visualizer reacts when you speak into the mic, it is working. If the visualizer doesn’t react, there’s something wrong with the mic or the mic adapter.
Make sure the mic is fully plugged in to the adapter.If the visualizer reacts, but you don’t hear any sound, check the connection to the TV and make sure the TV is turned up.

Back to the top

MORE INFORMATION

Tips for Using the Microphone
Proper microphone technique can make a big difference in the quality of your performance. Be sure to sing directly into the top of the microphone, not the sides.
If your voice is overpowering the microphone or the music, pull the mic a few inches away from your mouth and turn down the volume for the mic. (You get the idea.)
Some sound setups work better than others. If available, try other sound configurations, such as direct to television or using a home stereo system.

Back to the top

Additional Support

If the steps in the previous section did not resolve your issue, it may indicate a problem that will require service by Microsoft. If this is the case please contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the following Web site:
http://www.xbox.com/support/contact/ (http://www.xbox.com/support/contact/)
Important: Only accessories that are still In-warranty will be exchanged. You must have a valid proof of purchase for your accessory to be replaced as In Warranty. If the accessory is not in inventory a refund for the purchase price will be provided. The accessory will not be returned to you.

Back to the top