Your Original Xbox game disc is scratched or will not play
| Article ID | : | 818357 |
| Last Review | : | July 17, 2009 |
| Revision | : | 5.2 |
SYMPTOMS
Disc is scratched or does not work .
THINGS TO TRY
| 1. | If the Original Xbox game disc appears not to work, first assure the gamedisc is clean: | a. | Hold disc by the edges without touching the surface with your fingers. | | b. | Clean the disc with a soft cloth, lightly wiping from the center outwards. | | c. | Do not use solvents or chemicals to clean the disc. | | d. | Try to play the game again. |
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| 2. | Press the power button once to turn off the Original Xbox consoleand press it again to restart. |
| 3. | Try other game discs in the Original Xbox console to confirm thatthe problem is only with the one disc. It is important to determine if theproblem is with this one disc only (disc is the source of the problem), or ifthe problem is with multiple discs (hardware is the source of the problem). |
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