Thanks for choosing the Xbox 360 Wireless Headset. The headset's small size, wireless design, and noise-canceling microphone let you conveniently chat with and send voice messages to other gamers—both in-game and out-of-game—as well as use voice commands in games that support voice-command functionality.

To use this product, you need an Xbox LIVE membership. For more information about Xbox LIVE, see your Xbox 360 Setup manual (Volume 1). The Xbox 360 Wireless Headset is for use exclusively with the Xbox 360 video game and entertainment system.

Your new headset gives you:

• 2.4-GHz wireless technology with up to 9-meter (30-foot) range.
• Up to 8 hours of play per full battery charge.
• Audible low-power warnings.
• Volume/mute controls.
• Battery gauge accessible from the Xbox Guide.

To enhance your experience with the wireless headset, try the Xbox 360 Wireless Controller. If you're looking to expand your wireless experience, consider purchasing the Xbox 360 Universal Media Remote and the Xbox 360 Wireless Networking Adapter.

Before you can use your Xbox 360 Wireless Headset with your Xbox 360 console, you need to:

1. Charge its battery.
2. Introduce the headset to the console by wirelessly connecting the two.
3. Put it on.

Charge the Headset

Charge your Xbox 360 Wireless Headset before first use and whenever its built-in battery is depleted. To charge or recharge the headset, connect one end of the headset charging cable to a USB port on your Xbox 360 console and the other end to the headset's power input. Turn on your console while charging your headset.

While the headset is charging, the four lights on the headset will flash green in sequence (1, 2, 3, 4, off). When charging is complete, all four lights will blink in unison to signify that the headset is ready for use.

Connect the headset to your console by first pressing the connect button on the console and then pressing and holding the connect button on the headset for two or more seconds. You have a 20-second window in which to establish the connection.

To connect your wireless headset to your console:

1. If your console is not on, press the power button to turn on the console.

   

2. If your headset is not on, press the headset's power button to turn on the headset.

   

3. Press and release the connect button on the console.

   

4. Press and hold the connect button on the headset for one or more seconds. The headset will automatically be assigned to the first available quadrant in the console's Ring of Light.

   If a controller is connected to quadrant 1, the system will associate the headset with quadrant 1. If another wireless headset is already associated with quadrant 1, your headset will be associated with quadrant 2.

5. If you want to associate the headset with a controller on a different quadrant, press the headset’s connect button to manually advance the quadrant to match the quadrant of your desired controller.

   

   For example, to associate the headset with a controller connected to quadrant 3, press the connect button three times within 20 seconds of initiating the connection process. The headset will emit a single beep as you select the first quadrant, two beeps as you select the second quadrant, and three as you select the third.

6. After the Ring of Light on the console spins and flashes once, the headset is connected. The quadrant that remains lit indicates the headset's position. The corresponding light on the headset confirms the quadrant.

   
   

   

1. Choose a headset earloop. If the earloop does not fit comfortably, try the other earloop.

   

   Earloops snap off and on and will only connect in the correct orientation. Do not force an earloop on. To ensure proper fit, use only the earloops supplied with the headset.

2. Fit the headset snugly over either ear such that its padded earpiece rests comfortably over your ear.

   

3. Adjust the microphone.

4. Now the headset is ready for a game or chat session. Start your game or chat and use the volume-up and volume-down buttons to adjust the volume to a comfortable level.

Turn Your Headset On and Off

Press the power button to turn the headset on; press and hold the power button to turn it off. When you turn off your console, the wireless headset turns off automatically.

The next time you turn on your console and your headset, they will still be wirelessly connected and the volume setting on the headset will be exactly as you left it.

Adjust Your Listening Level

To adjust the listening level of the headset, press either the volume-up or the volume-down button. Press and hold either button to continuously raise or lower the volume. Two beeps indicates that the volume is at minimum or maximum.

To temporarily mute voice transmission, briefly press the power button. Press the power button again to turn mute off. A high beep followed by a low beep indicates that mute is on. A low beep followed by a high beep indicates that mute is off.

Low-Power Warning

The headset emits the following low-power warnings:

• 2 audible tones: about 30 minutes of battery life remaining.
• 3 audible tones: about 5 minutes of battery life remaining.

Cleaning Your Headset

Clean only with a dry or slightly damp cloth. Using cleaning solutions may damage your headset.

Caring for Your Headset

To prevent damage to your product, store it in a dry location where it will not be crushed by heavier items. Do not leave the product or its accessories in places where they could cause people to slip or trip. Do not sit or step on it.

If you encounter problems, try the possible solutions provided below.

Wireless Headset Doesn't Work

To turn on the wireless headset, press the headset's power button. To connect the wireless headset to your console, press the connect button on the console, and then press and hold the connect button on the headset. You must press the connect buttons within 20 seconds of each other.

If you've done this and the headset does not work:

• Make sure your console is connected to Xbox LIVE. The first time you use the headset, you must connect to Xbox LIVE. For information about Xbox LIVE, visit www.xbox.com/live.
• Move the headset closer to the console.
• Make sure the battery is freshly charged.
• Keep the console and headset at least three feet away from large metal objects such as file cabinets and refrigerators.
• Metallic decorations or stickers on the console or headset can interfere with wireless headset performance. Remove decorations and try connecting again.
• Make sure the front of the console is positioned in the direction of the headset and away from nearby walls.
• If you have four wireless controllers connected to your console, you will need to disconnect one of them in order to connect a wireless headset.
  To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn it off. To disconnect a wired controller, unplug its cable from the console.
• Cordless phones (2.4-GHz), wireless LAN s, wireless video transmitters, microwave ovens, some mobile/cell phones, and Bluetooth headsets can interfere with the operation of the headset. Turn these off or unplug them and try connecting again.
• If nothing else works, you can reset the headset by pressing and holding the power button for two seconds or more. Turn off your console and then repeat the wireless connection steps.

Earpiece Emits No Sound

Make sure the headset is wirelessly connected to your console. Try adjusting the volume using the volume controls on the headset.

Others Can't Hear You

Make sure the headset is wirelessly connected to your console and that your headset isn't muted (briefly press the power button to either mute or unmute the headset).

Make sure that voice isn't muted in the Xbox Guide (press the Xbox Guide button, go to Settings, Preferences, Voice). Check your game manual to determine whether you need to push a button while speaking.

Chat Doesn't Work

Make sure the headset is wirelessly connected to your console and that your headset isn't muted (briefly press the power button to either mute or unmute the headset).

Make sure your console's Family Settings for Xbox LIVE allow communication with other gamers.

Battery Doesn't Charge

If the headset charging cable is connected to the headset and the battery fails to charge, the headset's first two lights will flash in sequence (1, 1 and 2; 1, 1 and 2; etc.) to signal an error condition.

If this occurs, the headset may be too hot or too cold. Leave the headset connected to the power adapter long enough for its temperature to settle, at which point the battery should charge normally.

If the error condition persists and the headset appears to be at room temperature, call Xbox Customer Support.