Update Your Console

• New Xbox Experience Memory Upgrade Program

Connection Troubleshooting

• Having trouble connecting?
• How to setup and use the Xbox 360 Wireless Networking "N" Adapter
• Troubleshooting NAT issues
• Troubleshooting your Xbox 360 Wireless Network Adapter
• While you attempt to perform the network test on the Test Xbox LIVE Connection screen, IP address status displays "Failed"
• While attempting to perform the network test on the Test Xbox LIVE Connection screen, DNS status displays "Failed"
• While attempting to perform the network test on the Test Xbox LIVE Connection screen, Wireless Network status displays "Disconnected"
• While attempting to perform the network test on the Test Xbox LIVE Connection screen, MTU status displays "Failed"
• While attempting to perform the network test on the Test Xbox LIVE Connection screen, Network Adapter status displays "Disconnected"
• While you try to perform the network test on the Test Xbox LIVE Connection screen, ICMP status displays "Failed"
• After performing the network test on the Network Status screen, you receive the error message: Technical configuration error. Please contact Xbox Customer Support"

Xbox LIVE - Account/ Profile Management

• When attempting to enable Xbox LIVE on an offline profile, you receive the error message: "The e-mail address or password you entered is not valid"
• While attempting to recover, modify or access your Xbox LIVE account and content, the action fails and you receive error code: 80150019

Xbox LIVE Marketplace

• You are unable to access/sign in the Xbox LIVE Web Marketplace
• Items Purchased on the Xbox LIVE Web Marketplace do not begin downloading automatically on the Xbox 360 console
• Items purchased in the Xbox LIVE Web Marketplace do not appear in the Xbox 360 console Dowload History
• When attempting to download content from the Xbox LIVE Marketplace, the download stops at 1% or you receive error code: 80070570

Get Connected

• Windows ICS Connection
• Compatible Home Networking Equipment

Connection Troubleshooting

• How to power cycle home networking devices
• Description of Firewall Ports for Xbox LIVE and Games for Windows – LIVE

Join Xbox LIVE

• Join Xbox LIVE
• Description of the requirements to sign up for Xbox LIVE on your Xbox 360 console
• Description of the payment options that are available for Xbox LIVE subscriptions

Friends, Communication and Feedback

• How to change your display name for Windows Live Messenger on your Xbox 360 console

Xbox LIVE Marketplace

• How to Access the Xbox LIVE Web Marketplace