Contact us

 
Have you pre-ordered Xbox One X? Many customers have or will be receiving a “Your Microsoft order has shipped” email. To see shipment information go to www.microsoft.com/store or www.account.microsoft.com. Sign into your account to check the order history.

Step 1: What type of issue are you having?

Xbox One
Xbox 360
Xbox on Windows 10
Games
Billing
My account
Legacy devices
Mixer

Step 3: Have you tried this?

Step 3


Step 4: Choose a contact method

Chat with a volunteer from the community
Available now
Chat with Xbox Support
Available now
Request a call from Support
Available now
Post on the Community Support Forums
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Email Support Microsoft
Available now
TWEET @Xboxsupport
Available 8.00 a.m. - 10.00 p.m. PT
Contact @MicrosoftHelpandSupport
Available now
POST ON THE COMMUNITY SUPPORT FORUMS
Available now
Email Mixer support
Available now