If you're having problems playing Gears of War 4 on Windows 10, here are fixes for some of the most likely errors you may encounter. If your problem isn't covered here, see Gears of War 4 FAQ for answers to common questions.
You get the following error code when you try to launch Gears of War 4 on a Windows 10 device:
GW400
This means that the graphics card in your Windows 10 device does not meet the minimum requirements. Your graphics card must support DirectX 12 (Feature Level 11).
Solution
Upgrade your system's graphics card to meet the minimum requirements for the game, and then try launching the game again.
You get the following error code when you try to play Gears of War 4 on a Windows 10 device:
GW401
This means that the installed graphics card driver in your Windows 10 device has known compatibility problems.
Solution
Visit the website for your graphics card manufacturer and update to the latest driver.
You get the following error code when you try to play Gears of War 4 on a Windows 10 device:
GW402
This means that the video card in your Windows 10 device has stopped responding.
Solution
Visit your graphics card manufacturer's website and update your graphics card with the latest drivers.
You get the following error code when you try to play Gears of War 4 on a Windows 10 device:
GW410
This means that your graphics card doesn't meet the game’s minimum requirements.
Solution
To resolve this issue, we recommend that your graphics card has at least 2 GB of VRAM.
You get the following error code when you try to launch Gears of War 4 on a Windows 10 device:
GW411
This means that your system has an insufficient amount of total system memory available.
Solution
To resolve this issue, we recommend that your system has at least 8 GB of memory available.
You get one of the following error codes when you try to launch Gears of War 4 on a Windows 10 device:
GW412
This means that your system has a low amount of memory available.
GW413
This means that your system is out of memory.
Solutions
To resolve this issue, we recommend that your system has at least 8 GB of memory free. Try closing some other running programs to free up more memory.
Make sure your video card and computer have the minimum required memory. Lowering the resolution or closing other running applications may help.
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