Share this page

Reopen your Microsoft account

Reopen your Microsoft account If you want to reopen your Microsoft account, sign in with your email address and password.

If you close your Microsoft account, there’s a 30-day grace period during which you can change your mind and reopen your account. After 30 days, your Microsoft account will be permanently deleted. See How to close your Microsoft account for more information.

Reopen your Microsoft account

  1. Go to account.microsoft.com and sign in.
  2. You’ll be asked to receive and enter a security code. After you enter the code, your account will be reopened, and your Xbox profile, along with all associated games, music, and video, will be available the next time you sign in to your console.

Notes

  • Any time remaining on your subscription will be available to you, but you won’t get back the time that passed while your account was closed.
  • If you canceled any subscriptions outright, or if your subscription time has run out, you’ll need to repurchase the subscription.
  • If, prior to closing your Microsoft account, you canceled any other associated subscriptions or services, you may have to reinstate those subscriptions. For more information, see the support sites for the other services you use.

Did this resolve your issue?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Reopen your Microsoft account" issue you were reading about or a different issue?

Share this page