To use the Viewster app, you need the following:
To download the app, follow these steps:
If you want to watch Viewster, select Play Now. To start the Viewster app later, go to apps, My Apps and then Viewster.
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When you sign in to the app for the first time, you'll be prompted to associate your Viewster account with your Xbox 360 console. You’ll do this by signing in with your Viewster name and password.
If you don't already have a free Viewster account, you'll need to create one. You can create an account in two ways:
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To watch TV programmes or films through Viewster, select one of the categories at the top of the screen, including Just Watched, TV Series, Movies and Trailers.
You can also select one of the items showing in the centre of the screen.
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For information about how to sign out of the Viewster app, go to the Viewster support page.
For help managing your Viewster account, visit the Viewster support page.
If you use Family Settings to control which films and TV programmes can be watched through Xbox Live on your console, the Viewster app will follow those settings. For example, if you use parental controls to restrict access to some kinds of TV programmes, those programmes will be marked with a “restricted” icon in the Viewster app. To play a restricted item, an adult must enter the Family Settings pass code.
For more information about how to restrict access to Xbox Live content by using Family Settings, see Set parental controls for Xbox 360.
If the Viewster app isn't functioning smoothly on your console, you may have a connectivity problem. See Troubleshoot Xbox 360 connection to Xbox Live.
If your Xbox 360 console isn't providing good-quality video or audio for your app, see Audio or video problems in an app on Xbox 360.
If the Viewster app doesn't respond, delete and reinstall it. Here's how:
If the app still doesn't respond, contact Xbox Support.
You may get one of the following error messages when you try to use the Viewster app.
Application and availability errors
If you get any of these errors, try the following solutions:
If none of these solutions resolve the problem, contact Xbox Support.
Note Viewster is responsible for all issues relating to content within the Viewster app. You can contact Viewster support at viewster.freshdesk.com/support/home.
Content errors
If you get one of these errors, wait for about a minute. Then, try to launch the content again.
If you continue to receive the error, return to the prior menu and select a different piece of content to watch.
To notify Viewster of the content error, contact Viewster support at viewster.freshdesk.com/support/home.
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