You see error code E68 and one red light flashes when you use your Xbox 360 console. Error code E68 contains the following message:
System error. Contact Xbox Customer Support.
Status code: E68
This may mean that the Xbox 360 has a hardware problem.
To resolve the problem, try disconnecting your console’s hard drive. Here's how:
Xbox 360 E console
![]() |
![]() |
If the problem persists with the hard drive removed, you will have to get the console repaired. Request a repair.
If there is no red light around the power button, reattach your hard drive.
If the problem persists only with the hard drive attached, order a new Xbox 360 Hard Drive from our Xbox Online Service Centre (sign in with your Microsoft account).
Note Console registration is required to replace a hard drive under warranty.
Xbox 360 S console
|
|
If the problem persists with the hard drive removed, you will have to get the console repaired. Request a repair.
If there is no red light around the power button, reattach your hard drive.
If the problem persists only with the hard drive attached, order a new Xbox 360 Hard Drive from our Xbox Online Service Centre (sign in with your Microsoft account). Console registration is required to replace a hard drive under warranty.
Original Xbox 360 console
Note Not all Original Xbox 360 consoles include a hard drive.
|
|
If the problem persists with the hard drive removed, you will have to get the console repaired. Request a repair.
If there is no red light around the power button, reattach your hard drive.
If the problem persists only with the hard drive attached, order a new Xbox 360 Hard Drive from our Xbox Online Service Centre (sign in with your Microsoft account). Console registration is required to replace a hard drive under warranty.
Thanks for your feedback! |
|
Provide feedback for this topic |
|
Would you like to contact Support regarding the "Error code E68 occurs and one red light flashes when you use your Xbox 360 console" issue you were reading about or a different issue?