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Error CP198 occurs when you try to access your Xbox One billing information
You see the following error code and message when you try to access your billing information on Xbox Live:
CP198
There's a problem reaching the service. Try again in a few minutes.
Solutions
To resolve this problem, try the following solutions:
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Purchase and Content Usage:
up and running
Solution 2: Try to access your billing information again
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