Error 0x80073CF0 occurs when you try to buy or launch a game or an app
You see the following error code when you try to buy something or launch a game or an app:
This may mean that your Xbox One console experienced an unexpected error.
Solution 1: Restart your console
If you get this error when using Store or another area on Xbox One, restart your console.
- Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
- Select Restart console > Restart.
- After restart, try your action again.
Solution 2: Uninstall and reinstall the game or app
If you get this error while launching a game or app, uninstall and reinstall the game or app, then try launching again.
- Press the Xbox button on your controller to open the guide, then select My games & apps > See all.
- Focus on the game or app in question, then press the Menu button on your controller and select Uninstall.
- In your games or apps list, select Ready to install.
- Select the item you just uninstalled, then follow the on-screen instructions to install it again.
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