Error 80000034 occurs when buying an Xbox Live membership

You see the following error code when you try to buy an Xbox Live membership:

Error code: 80000034

This may mean that your billing information was entered incorrectly.

Solution

Update your Xbox Live billing information

Sign in to your account, click My account, click Payment & billing, click Billing info and then make sure that your billing information is correct and up to date.

For more information, see How to change or update Xbox Live billing account information.

If you keep experiencing the problem, contact Xbox Support.

Related Issues

Error & status code search
Billing support
Microsoft account support
Password and security support
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