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Console

Watch Console videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
“I need help with system updates on my Xbox One”
What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
Troubleshoot Xbox One startup errors
If you get an “E” error code during startup after a system update, use this solution to correct the error.
Photosensitive seizure warning
Be forewarned that some people face the possibility of experiencing photosensitive epileptic seizures while watching video games.
About system updates on Xbox One
Learn about the latest Xbox update on the Xbox One console and find answers to frequently asked questions about system updates.
Xbox One operating system versions and system updates
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Video, photo, and audio on Xbox Media Player for Xbox One FAQ
Get answers to common questions about the Xbox Media Player app for Xbox One.
Troubleshooting 4K and HDR on Xbox One X and Xbox One S
Learn how to troubleshoot 4K and HDR on the Xbox One X and Xbox One S consoles.
Troubleshoot Xbox One unexpectedly turning off
Learn what to do if your Xbox One X, Xbox One S, or original Xbox One console turns off unexpectedly.
Personalize your color, background, and theme on Xbox One
Learn how to change the background, color, and theme of your Xbox One dashboard.

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