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Networking

Watch Networking videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
Network settings on Xbox One
Learn about the network settings on your Xbox One and common network troubleshooting procedures.
"My Xbox One is getting randomly disconnected from Xbox Live"
Find out about what solutions to try if you find your Xbox One is being randomly disconnected from Xbox Live.
”I get an error message when I run the ‘Test multiplayer connection’ on Xbox One”
Find solutions to try if you’re getting an error message when you run the Xbox One Multiplayer Connection Test.
"I can't hear my friends online, or I can't join or host a multiplayer game with my Xbox One"
If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
IPv6 on Xbox One
Learn all about IPv6 and how it will improve your Xbox One experience.
UPnP not successful in your network settings
If you see “UPnP Not Successful” in your Xbox One console’s network settings, find a solution here.
Double NAT detected in your Network settings
If you see “Double NAT detected” in your Xbox One network settings, try these steps to change or remove it.
”I get an error message when I run the ‘Test network connection’ on Xbox One”
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
Connect your Xbox One console to Xbox Live using a Mac computer
Learn how to connect your Xbox One console to Xbox Live using your Mac computer instead of a router.

Support resources

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