Skip to main content
Microsoft
Xbox
Xbox
  • Home
    • Xbox One consoles
    • Xbox One X
    • Xbox One S
    • Shop consoles
    • Games home
    • Xbox One games
    • Xbox One X Enhanced games
    • Backward Compatible games
    • Xbox Play Anywhere games
    • Games with Gold
    • Deals with Gold
    • Sales & Specials
    • Xbox 360 games
    • Windows 10 games
    • EA Access
    • Meet Xbox Live Gold
    • Xbox Live Gold
    • Mixer
    • Xbox App
    • Shop accessories
    • Windows 10 Gaming
    • Xbox App on Windows 10
    • All support
    • Xbox on Windows 10
    • Games
    • Xbox Live
    • My Account
    • Mixer
    • Apps
    • Xbox Forums
    • Error & Status Code Search
    • Xbox Live Status
    • Home
    • Profile
    • Achievements
    • Friends
    • Messages
    • My games
    • Clubs
      • Office
      • Windows
      • Surface
      • Xbox
      • Support
      • OneDrive
      • Outlook
      • Skype
      • OneNote
      • PCs & tablets
      • Accessories
      • Xbox games
      • Windows digital games
      • Microsoft Azure
      • Microsoft Dynamics 365
      • Microsoft 365
      • Microsoft Industry
      • Data platform
      • .NET
      • Visual Studio
      • Windows Server
      • Windows Dev Center
      • Docs
      • Microsoft Store
      • Free downloads & security
      • Education
      • Gift Cards
    • View Sitemap
    Sign in
    Share this page

    Xbox Support

    Xbox One
    Xbox 360
    Xbox on Windows 10
    Games
    Backward capability Game setup Game titles Purchasing Troubleshooting
    Mixer
    Billing
    My account

    Halo

    Welcome to Halo for Xbox One and Windows 10. You can find links here to videos and demos, information about each game's server status, and troubleshooting help. You can also find links to purchase the games for Xbox One and Windows 10.

    For Halo forums and community support, visit http://www.halowaypoint.com.

    On this page

    anchor
    Halo Wars 2
    anchor
    Halo Wars: Definitive Edition
    anchor
    Halo 5: Forge
    anchor
    Halo 5: Guardians
    anchor
    Halo: The Master Chief Collection
    anchor
    Older versions of Halo
    anchor
    Xbox One management and help
    anchor
    Windows 10 management and help

    Halo Wars 2

    About Halo Wars 2
    Explore Halo Wars 2 through videos and demos. Learn about gameplay, add-ons, and how to buy the game.

    Halo Wars 2 FAQ
    See answers to commonly asked questions about Halo Wars 2.

    What's the difference between 4K Ultra HD, HDR, and Xbox One X Enhanced games?
    Learn more about these differences, and the improvements they make to your gaming experience.

    Troubleshoot problems with Xbox Play Anywhere games
    Halo Wars 2 is an Xbox Play Anywhere game. Find answers to problems you may be having with your game on Xbox One or Windows 10.

    Need more? Check the community
    Visit the Halo Wars forums to learn more about the game, join the community in conversation, and find troubleshooting support for questions not answered here.

    Halo Wars: Definitive Edition

    About Halo Wars: Definitive Edition
    Explore Halo Wars: Definitive Edition through videos and demos. Learn about gameplay, add-ons, and how to buy the game.

    Halo Wars: Definitive Edition FAQ
    See answers to commonly asked questions about Halo Wars: Definitive Edition.

    Troubleshoot Halo Wars: Definitive Edition
    If you're having problems playing Halo Wars: Definitive Edition, here are fixes for some of the most likely errors.

    Troubleshoot problems with Xbox Play Anywhere games
    Halo Wars: Definitive Edition is an Xbox Play Anywhere game. Find answers to problems you may be having with your game on Xbox One or Windows 10.

    Halo Wars: Definitive Edition on Steam
    Halo Wars: Definitive Edition is now available on Steam! Purchase the game, find support info, and interact with the Steam Powered community.

    Need more? Check the community
    Visit the Halo Wars forums to learn more about the game, join the community in conversation, and find troubleshooting support for questions not answered here.

    Halo 5: Forge

    About Halo 5: Forge
    Explore Halo 5: Forge through videos and demos. Learn about gameplay, add-ons, and how to buy the game.

    Halo 5: Forge FAQ
    See answers to commonly asked questions about Halo 5: Forge.

    Troubleshoot Halo 5: Forge
    If you've hit an error, check out these explanations and troubleshooting steps you can take.

    Need more? Check the community
    Visit the Halo 5: Forge forum to learn more about the game, join the community in conversation, or find troubleshooting support for questions not answered here.

    Halo 5: Guardians

    About Halo 5: Guardians
    Explore Halo 5: Guardians through videos and demos. Learn about gameplay, add-ons, and how to buy the game.

    Halo 5: Guardians REQ Pack info
    Learn more about the REQ system, where to look for help, and how to troubleshoot download problems.

    Troubleshoot Halo 5: Guardians matchmaking issues
    Find out how to troubleshoot issues related to matchmaking, and how to resolve connection problems on your console.

    Halo 5: Guardians hardware support info
    If you're having issues with Halo 5: Guardians hardware, here's where you can find further information and help.

    Need more? Check the community
    Visit the Halo 5: Guardians forum to learn more about the game, join the community in conversation, and find troubleshooting support for questions not answered here.

    Halo: The Master Chief Collection

    About Halo: The Master Chief Collection
    Explore Halo: The Master Chief Collection through videos and demos. Learn about gameplay, add-ons, and how to purchase the game.

    Halo: The Master Chief Collection FAQ
    See answers to commonly asked questions about Halo: The Master Chief Collection.

    Need more? Check the community
    Visit the Halo: The Master Chief Collection forum to learn more about the game, join the community in conversation, and find support for questions not answered here.

    Older versions of Halo

    If you’re still enjoying one of the following versions of Halo, visit the Halo Waypoint website for additional info:

    • Halo: Spartan Strike
    • Halo: Spartan Assault
    • Halo 4
    • Halo: Combat Evolved Anniversary Edition
    • Halo: Reach
    • Halo 3: ODST
    • Halo 3
    • Halo 2
    • Halo: Combat Evolved

    Xbox One management and help

    Check the Xbox Live service status
    If you're having trouble using Xbox Live to play a game, check for current service issues. If there is a relevant alert, wait until the service is up and running and try again.

    How to troubleshoot an Xbox One disc error
    Find out what to do if your Xbox console is unable to read your game disc.

    How to install games on Xbox One
    Learn how to install your game to the Xbox One hard drive.

    Manage game saves in the cloud on Xbox One
    Learn how to manage your saved games and keep in sync through Xbox Live.

    How to find games and game content after you redeem a code online on Xbox One
    Learn how to install games and downloadable game content after redeeming a code on Xbox One.

    Xbox One achievements and challenges
    Learn about achievements, challenges, and how to earn rewards on your Xbox One console.

    Troubleshoot slow game or app downloads on Xbox One
    Find out how to troubleshoot slow game or app downloads on your Xbox One console.

    Xbox One Multiplayer Connection Error Solution
    Follow these steps if you're unable to connect to multiplayer games through Xbox Live.

    Windows 10 management and help

    Microsoft account management
    Sign in to your Microsoft account to manage your information, purchases, your family's devices, and your security and privacy.

    How to find out if a game will work on your Windows 10 device
    Make sure your device is capable of playing the game before you purchase it.

    Troubleshoot purchase, download or installation issues on Windows 10
    Go to Windows Store support for help with transactions and purchases.

    Troubleshoot gameplay issues on Windows 10
    Troubleshoot crashes, freezes, and poor performance with your Windows 10 games.

    How to get software and driver updates for Windows 10
    By keeping your device up to date, you'll ensure that you're always running the latest software or hardware drivers.

    Back to top

    Was this article helpful?

    Yes
    No

    Thank you for your feedback

    Thanks for your feedback!

    We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.
    Chat with an Ambassador

    Provide feedback for this topic

    255 characters remain.
    To protect your privacy, please do not include contact information in your feedback.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.
    Chat with an Ambassador

    Support resources

    Error & Status Code Search
    Repair and service centre
    Manuals and warranty info
    Post on the Community Support Forums
    Contact us

    Contact Us

    Would you like to contact Support regarding the "Halo" issue you were reading about or a different issue?

    Share this page

    Xbox

    • Feedback
    • Support
    • Photosensitive Seizure Warning
    • Code of Conduct

    Fans

    • Xbox Wire
    • Jobs

    For Developers

    • Games
    • ID@Xbox
    • Windows 10
    English (Saudi Arabia)
    • Contact Microsoft
    • Privacy & cookies
    • Terms of use
    • Trademarks
    • About our ads
    • © Microsoft 2019