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    Error 8AC80001 occurs when you use the microphone on the Kinect Sensor

    Problem

    You see the following error code and message when you use the microphone on the Kinect sensor:

    Microphone calibration was still busy from the last time that it was run

    8AC80001

    This may mean that the Kinect sensor is busy.

    Solutions

    Solution 1

    If you see this message, wait 90 seconds before trying to use the sensor again.

    Solution 2

    If you have waited 90 seconds and the message still appears, try restarting your console.

    Solution 3

    If the previous solutions didn’t resolve the problem, see Troubleshooting Kinect audio problems for help with audio calibration

    Solution 4: Contact Xbox Support

    If you keep experiencing this error, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

    Solution 5: Request a repair

    If the previous solutions didn’t work, sign in to request a repair and click Start request.

    Repair or warranty questions? See Xbox 360 warranty, registration and repair: Frequently asked questions.

    Related Issues

    Xbox error code/status code search
    Xbox 360, Kinect and accessories: Top issues
    Kinect voice recognition and chat
    Turn Kinect features on or off
    Back to top

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