You may see the following error code and message when you use your Kinect sensor:
There's a USB connection problem.
C0051011
This may mean that you have too many USB accessories attached to your Xbox 360 console or that one of your USB devices isn't working properly.
To resolve this problem, try testing your USB accessories and removing or replacing them if necessary.
Xbox 360 E console
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Xbox 360 S console
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Original Xbox 360 console
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If this solution doesn't resolve the problem, go to the Online Service Centre and click Start request to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration and repair: Frequently asked questions.
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