You see the following error code and message when you try to use the Kinect Sensor:
Connect a valid sensor to your console
C0051207
This may mean that your Kinect Sensor is not connected correctly.
To resolve this problem, try the following solutions.
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Important Remove the Power/USB adaptor cable if your Kinect sensor came with one.
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No green light? Try plugging the cable into another power point to make sure that the cable is working properly.
If this solution doesn't resolve the problem, go to the Online Service Centre and click Start Request to request a repair.
Repair or warranty questions? See Xbox 360 warranty, registration and repair: Frequently asked questions.
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