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Error code C005-120B occurs when you’re using Kinect
Problem
You may see the following error code and message when you’re using the Xbox 360 Kinect Sensor:
C005-120B
A problem has occurred with your Kinect Sensor.
This may mean that you’re having one of the following issues:
- The Kinect cables are not attached correctly.
- The Kinect sensor is not installed correctly.
- The Kinect is not positioned in a way that gives it enough room.
Solutions
Try the following solutions:
- Check the Kinect cable and make sure that it is attached firmly to the console.
- Reposition the Kinect sensor to give it more space.
- Walk through the Kinect initial setup again.
- Recalibrate the Kinect sensor.
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