Try Microsoft Edge
A fast and secure browser that's designed for Windows 10
Get started
You see the following error code and message when you try to download an Xbox Dashboard update on Xbox 360:
Note The "x" digits vary.Can’t process the update. If the problem persists, go to www.xbox.com/support.
Status Code: xxxx-3143-xxxx-xxxx-xxxx-xxxx.
If you get this message and error code, it means that your console is looking for but can’t find a previous version of the update that you’re trying to download.
To resolve the problem, try the following solutions:
Solution 1: Download the system update for your error code
Download the system update that corresponds to the error message and code that you got.
Remove the hard drive on an Xbox 360 S console:
|
|
Solution 2: Simplify your network setup
Sometimes the firewall on a router blocks the update download. If your router has such a firewall, you have to temporarily simplify your network setup. Here’s how:
![]() |
Thanks for your feedback! |
|
Provide feedback for this topic |
|
Would you like to contact Support regarding the "Error xxxx-3143-xxxx-xxxx-xxxx-xxxx occurs when you try to download an Xbox update on Xbox 360" issue you were reading about or a different issue?