Share this page
Error code 69-8007000E occurs when you try to play a video on Xbox 360
Problem
You may see the following error code and message when you try to play a video:
Error code: 69-8007000E
This may mean that the format of the video you’re trying to play isn’t supported by the Xbox 360 console.
Solution
To resolve this problem, find out which video formats are supported by Xbox 360. To do this, see the "Supported regions, formats, and discs" section of the Play DVDs on your Xbox 360 console page.
If you are still experiencing the problem, contact Xbox Support.
Was this article helpful?
Yes
No
Thank you for your feedback
Thanks for your feedback! |
|
We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Provide feedback for this topic |
|
Get help from the community
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.
Support resources
Contact Us
Would you like to contact Support regarding the "Error code 69-8007000E occurs when you try to play a video on Xbox 360" issue you were reading about or a different issue?
Share this page