You see the following error code and message when you try to make a purchase on Xbox Live:
This action cannot be performed at this time. Please try again later.
For more information, go to http://www.xbox.com/support.
Status code: FFFFFFFF0000006C
This means that there may be a problem with the credit card you were using with Xbox Live. For example, it may mean one of the following:
To resolve this problem, try the following solutions:
Solution 1: Check your billing address
Make sure that the billing address for your Xbox Live account matches the billing address used by your credit card company. To change the billing address for your Xbox Live account, see Change your Xbox Live account information.
If you keep getting this error message, try the next solution.
Solution 2: Contact your bank or financial institution
Your Xbox Live purchase might have failed for the following reasons:
Contact your credit card company or bank and make sure that the payment option that you’re using was activated, that it has available funds and that the transaction is not being blocked for some reason.
If you keep getting this error message, try the next solution.
Solution 3: Try your purchase again later
The Xbox Live purchase might be blocked for one of the following reasons:
Wait and try the transaction again in 24 to 48 hours. When lots of purchase failures occur, transactions may be blocked until no purchase attempts have been made for a while (usually 24 to 48 hours).
If you keep experiencing the problem, contact Xbox Support.
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