Error 80070571 occurs when downloading an Xbox Live profile on Xbox 360
You see the following error code and message when you try to download your Xbox Live profile to an Xbox 360 console:
80070571
Sorry, Xbox Live profiles can't be downloaded right now. Try again later.
This may mean that your Xbox Live profile on the console is corrupted.
Solutions
Solution 1: Delete the corrupted profile, clear the system cache and then download your profile again
To resolve this problem, delete the corrupted profile that's stored on your Xbox 360 console and then download your profile again.
Step 1: Delete the corrupted profile
Go to Settings and then select System.
Select Storage.
Select All Devices.
Select Gamer Profiles.
Select the gamertag that you want to delete.
Select Delete.
Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.
Step 2: Clear the system cache
Press the Guide button on your controller.
Go to settings and select System Settings.
Select Storage or Memory.
Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; this will clear the cache for all storage devices.)
Select Clear System Cache.
When prompted to confirm storage device maintenance, select Yes.
Restart your console.
Step 3: Download your Xbox Live profile
Press the Guide button on your controller.
Select Download Profile. Note If you don’t see Download Profile, it probably means you’re signed in. Press X to sign out of your profile.
Enter the Microsoft account that’s associated with your Xbox Live gamertag. Notes
If the account is an Xbox Live child account, you have to use the parent’s Microsoft account to download the profile.
Select the storage device for your profile (for example, Hard Drive).
Your profile will begin downloading. Once your profile has downloaded, you can choose whether to require a Microsoft account password to sign in to your profile.
Solution 2: Troubleshoot your storage device
Note This solution does not work on 4 GB consoles.
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