If you see error code c00cee04 when you try to visit Xbox Live, there may be a problem with Xbox Live or with files stored on your Xbox 360 console.
Read this page to learn about error c00cee04 and what you can do about it.
Error code c00cee04 contains the following message:
Sorry, there's a problem with the Xbox service. Try again later.
Status code: c00cee04
If you get this message and error code, it may mean that Xbox Live is undergoing system maintenance or that system files on your console are temporarily corrupted.
To resolve this problem, try the following solutions:
Solution 1: Try again later
Wait a few minutes and try again. Xbox Live might be unavailable due to system maintenance. To check the status of Xbox Live, go to Service Status and look in the “Service Status” section for a notice that Xbox Live is down.
If you still experience the problem, try the next solution.
Solution 2: Clear the system cache on your Xbox 360 console
Clearing the system cache on your console will remove temporary files and data, such as game updates, system update installation packages, and gamer pictures of your friends.
Note Clearing your system cache does not remove the following:
To clear your system cache:
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If you still experience the problem, try the next solution.
Solution 3: Clear your Xbox Live cache on your Xbox 360 console
The Xbox 360 console also stores temporary files for Xbox Live. Here’s how to clear those temporary files from your console:
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