Services: Purchase and Content Usage
This article offers solutions to problems you might experience when using the Bravo app with Xbox Live and your Xbox 360 console.
If the Bravo app is not functioning smoothly on your console, you may be experiencing a connectivity problem. See Xbox Live Slow Performance Solution.
If your Xbox 360 console is not providing good-quality video or audio, see Xbox 360 audio or video problems.
If you keep getting the error, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.
You may get one of the following error messages when you try to use the Bravo app.
To resolve these errors, try the following solutions:
Locale, language, or IP address error
This means that either your locale is not set to the United States or there is an issue with the content controls (also known as parental controls).
To resolve this error, first make sure your region is set to the United States. For help, see “Initial Xbox 360 settings” at Change your Xbox 360 settings.
If you continue to get the error even with your locale set to United States, there may be an issue with the content controls. Try turning content controls off to see if that resolves the error. Here’s how:
For more information about content controls, see Xbox 360 console parental controls.
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