You get the following error code when you try to connect to Xbox Live or try to access some Xbox Live features on your Xbox One console:
This may mean your profile is corrupted.
To resolve this problem, try the following solutions:
Solution 1: Check the Xbox Live service status
If you see any alerts here, wait until the service is up and running and try again:
Solution 2: Remove and re-add your Gamertag profile
To remove your profile:
Note If the console appears to be frozen, press and hold the Xbox button on the console for about 10 seconds until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.
To add your profile back to the console:
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