How to redeem your code for Quantum Break on Windows 10

If you received a code to download your copy of Quantum Break for Windows 10, you will need to redeem this at Microsoft Store. It’s not possible to redeem this code on your Xbox console, nor online at Xbox.com.

Check your system requirements

Before you sign in and redeem your code, we recommend you check that your device meets the minimum system requirements. This will ensure you get the best experience while playing Quantum Break.

To check if your device meets the minimum system requirements, see the What are the hardware requirements? section of the Quantum Break on Windows 10 FAQ. You can also view these requirements on the Quantum Break Windows 10 info page.

If your device doesn’t meet the minimum requirements, you can still continue to redeem your copy of Quantum Break from Microsoft Store. Once you redeem it, it’s yours to keep for as long as you own your account. This means that when you purchase or sign in to a device that meets the minimum requirements in future, Quantum Break will be available for you to install from your Microsoft Store library.

Redeem your code at Microsoft Store

We recommend that you use the Xbox App to open your message and redeem your code:

  1. On your Windows 10 device, sign in with your Microsoft account. You need to use the same Microsoft account that you use for Windows 10.

    Note If you sign in with a different account, you may redeem the Windows 10 version of the game against that account, not yours.

  2. Launch the Xbox App and make sure that you’re signed in with the same Microsoft account that you used to pre-order the game on Xbox One.

    Note If you’re not, sign out and sign back in with that account. If you don’t use the same account, you won’t see the message.

  3. Select the Messages icon on the left-hand side of the app to view your messages.
  4. Select the message containing your code for Quantum Break on Windows 10.
  5. Copy the 5x5 code, and then select the link taking you to the Windows 10 redeem code page. You can also go to the Redeem your code or gift card page to do this.
  6. Paste the 5x5 code into the window and select Redeem.
  7. On the Quantum Break confirmation screen, select Continue.

Microsoft Store will open and allow you to download the game.

If for any reason you’re unable to retrieve the code from the Xbox App, here is an alternative way:

  1. Open the message containing the 5x5 code on your Xbox One.
  2. Make a note of the code—you’ll need to make sure it’s exactly as it appears on your console.
  3. Visit Redeem your code or gift card and enter the code.
  4. On the Quantum Break confirmation screen, select Continue.

Frequently asked questions

For a full list of questions and answers about Quantum Break on Windows 10, visit Quantum Break on Windows 10 FAQ.

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