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Console

Watch Console videos from the Xbox Community
See what other gamers are doing to solve the most common Xbox problems, and get back to gaming!
Multitasking on Xbox One
Find out how to use the guide on Xbox One to play games, broadcast, capture clips and screenshots, and track achievements.
“I need help with system updates on my Xbox One”
What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
How to manage storage on Xbox One
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
How to troubleshoot problems playing a disc on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Your Xbox One console won't turn on
Learn what to do if your Xbox One X, Xbox One S, or original Xbox One console won't turn on.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Xbox One backward compatibility FAQ
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Troubleshooting 4K and HDR on Xbox One X and Xbox One S
Learn how to troubleshoot 4K and HDR on the Xbox One X and Xbox One S consoles.
Set up your Xbox One console
Get help setting up your new Xbox One system, including setting up the console, configuring your system settings, connecting to the internet, and signing in to Xbox Live.

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